Terms of Service

Please read these Terms of Service carefully before using our website or booking any of our services. By accessing our website or placing a booking, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

These terms apply to all visitors, customers, and users of Automods services and website.

Automods is a vehicle modification specialist operating in the UK. We provide professional installation services including window tinting, car wrapping, paint protection film (PPF), Apple Carplay and Android Auto retrofitting, dashcam installation, reverse camera fitting, and vehicle security and tracking.

References to 'we', 'us', or 'our' in these terms refer to Automods. References to 'you' or 'your' refer to the customer or website visitor.

To contact us, please use the details provided on our Contact page or call us on +44 7909 122917.

All installation services are carried out by appointment only. A booking is confirmed once you have received written confirmation from us via email or message.

When making a booking you agree to:

• Provide accurate information about your vehicle, including make, model, year, and any existing modifications or damage
• Ensure your vehicle is clean and in a suitable condition for the service requested on the day of your appointment
• Arrive at our workshop at the agreed time — if you are unable to keep your appointment, please notify us as soon as possible

We reserve the right to refuse or reschedule a booking if the vehicle presented does not match the information provided at the time of booking, or if the vehicle is in a condition that would prevent us from carrying out the work to our required standard.

All quotes provided are estimates based on the information supplied to us. Final pricing may vary if the condition of the vehicle, complexity of the job, or scope of work differs from what was originally described.

Quotes provided via our website or over the phone are valid for 30 days from the date of issue unless otherwise stated. We reserve the right to revise a quote if costs of materials change significantly.

All prices are quoted in GBP (£) and include VAT where applicable. Payment is due in full upon completion of the work unless a prior agreement has been made.

We understand that plans can change. If you need to cancel or reschedule your appointment, please give us as much notice as possible.

• More than 48 hours notice — no charge. We will reschedule or refund any deposit paid
• Less than 48 hours notice — a cancellation fee may apply to cover preparation costs and lost workshop time. This will not exceed any deposit paid
• No-shows — if you fail to attend your appointment without notice, any deposit paid will be retained

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances such as equipment failure or staff illness. In such cases, we will contact you as soon as possible and offer the next available appointment or a full refund of any deposit.

Payment for services is due in full on collection of your vehicle or on completion of the installation, unless an alternative arrangement has been agreed in advance.

We accept payment by card, bank transfer, and cash. For larger jobs, we may request a deposit at the time of booking to secure your appointment and cover materials.

For online shop purchases, payment is processed securely through Shopify Payments. We do not store or have access to your full card details. Orders will be despatched once payment has been confirmed.

If you have queries about a payment or invoice, please contact us within 14 days of the transaction date.

We stand behind the quality of our work. All installation services come with a warranty covering both materials and workmanship. Specific warranty periods vary by product and service:

• Window film — manufacturer warranty of up to 10 years depending on the product (SunTek, XPEL, OPX)
• Car wrapping — we offer a workmanship warranty of 12 months. Product warranties are provided by the vinyl manufacturer (Avery Dennison, 3M)
• Paint protection film — manufacturer warranty of up to 10 years depending on the product
• Carplay / Android Auto — 12 months on parts and labour
• Dashcams and trackers — manufacturer warranty applies, plus 12 months on our installation

Warranties are void if the product or installation has been tampered with, subjected to misuse, or damaged by negligence. Warranties do not cover fair wear and tear.

To make a warranty claim, please contact us with your booking reference and a description of the issue. We will assess the claim and advise on the appropriate course of action.

We take great care with every vehicle in our workshop. However, we ask customers to note the following:

• We are not responsible for pre-existing damage to your vehicle. We recommend documenting the condition of your vehicle before leaving it with us
• For paint-related services such as PPF and wrapping, any imperfections in the underlying paintwork (stone chips, scratches, oxidation) may show through or affect adhesion. We will advise you of any concerns before proceeding
• We are not liable for any damage caused by driving or road conditions after collection
• Our liability for any damage caused by us during the course of a service is limited to the cost of rectifying that specific damage. We do not accept liability for consequential losses

All vehicles left with us are left at the owner's risk. We recommend ensuring your vehicle insurance is in place at all times.

Orders placed through our online shop are subject to the following terms in addition to our general terms:

• Order confirmation — you will receive an email confirmation once your order has been placed. This does not constitute acceptance; acceptance occurs when the order is despatched
• Availability — all products are subject to availability. If an item is out of stock, we will contact you to offer an alternative or full refund
• Delivery — we aim to despatch orders within 1–2 business days. Next day delivery is available on eligible orders placed before our cut-off time. Delivery times are estimates and not guaranteed
• Risk — risk of loss or damage passes to you upon delivery

For products purchased through our online shop, you have the right to return items within 14 days of receipt under the Consumer Contracts Regulations 2013, provided they are unused, in original packaging, and in a resaleable condition.

To initiate a return, please contact us with your order number and reason for return. Return postage costs are the responsibility of the customer unless the item is faulty or was sent in error.

Refunds will be processed within 14 days of us receiving the returned item, using the original payment method.

The following items cannot be returned unless faulty:

• Items that have been installed or used
• Items cut or modified to order
• Downloadable software or digital products

For installation services, refunds are not available once the service has been completed to the agreed specification. If you have concerns about the quality of our work, please contact us and we will aim to resolve the issue under our warranty terms.

All content on this website — including text, images, logos, graphics, and design — is the property of Automods or its content suppliers and is protected by UK copyright law. You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent.

You are welcome to share links to our website and use our content for personal, non-commercial reference purposes.

You agree to use our website only for lawful purposes. You must not:

• Use the website in a way that violates any applicable local, national, or international law or regulation
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of our website or its related systems
• Use automated tools to scrape, crawl, or harvest data from our website without our permission

We reserve the right to suspend or restrict access to our website for any user who breaches these conditions.

To the fullest extent permitted by law, Automods shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of our services or website, including but not limited to loss of income, loss of business, or loss of data.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Our total liability to you in connection with any service shall not exceed the amount paid by you for that specific service.

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

We reserve the right to update or amend these Terms of Service at any time. Changes will be effective immediately upon being posted to this page, and the 'last updated' date will be revised accordingly.

Your continued use of our website or services after any changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.