Privacy Policy

This Privacy Policy explains how Automods ('we', 'us', or 'our') collects, uses, and protects your personal information when you use our website or services. Please read this policy carefully. By using our website, you agree to the practices described below.

Automods is a vehicle modification specialist based in the UK. We provide services including window tinting, car wrapping, paint protection film, Carplay and Android Auto installation, dashcam fitting, and vehicle tracking and security. Our website address is automods.co.uk.

For the purposes of data protection law, we are the data controller of your personal information.

We may collect the following types of personal information:

• Contact information — your name, email address, and phone number when you submit a quote request or contact form
• Vehicle information — make, model, year, and colour of your vehicle when provided as part of a quote request
• Purchase information — billing address, order history, and payment details when you purchase products through our store (payment card data is processed securely by our payment provider and is not stored by us)
• Usage data — information about how you use our website, including pages visited, time spent, and referring URLs, collected via cookies and analytics tools
• Communications — any messages you send us via email, contact forms, or social media

We use your personal information to:

• Respond to your enquiries and provide quote requests
• Process and fulfil your orders
• Send booking confirmations and service updates
• Improve our website and services
• Send marketing communications where you have given consent
• Comply with our legal obligations

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

Under UK GDPR, we process your personal data on the following legal bases:

• Contract — to perform a contract with you or to take steps at your request before entering a contract (e.g. processing your order or quote request)
• Legitimate interests — where it is in our legitimate business interests to do so and your interests do not override ours (e.g. improving our services, fraud prevention)
• Consent — where you have given us clear consent to process your data for a specific purpose (e.g. marketing emails)
• Legal obligation — where we are required to process your data to comply with the law

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use our site. Cookies we use include:

• Essential cookies — required for the website to function correctly
• Analytics cookies — to understand how visitors interact with our website (e.g. Google Analytics)
• Marketing cookies — to deliver relevant advertising and track campaign performance

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We do not sell your personal data. We may share your information with trusted third parties in limited circumstances, including:

• Shopify — our e-commerce platform provider, who processes data on our behalf
• Payment processors — to securely handle card transactions
• Email and marketing tools — to send communications you have requested or consented to
• Analytics providers — to help us understand website usage
• Professional advisers — such as lawyers or accountants where required
• Law enforcement or regulators — where required by law

All third parties are required to handle your data securely and in accordance with applicable data protection law.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Customer order records are typically retained for 7 years to comply with financial and tax regulations. Enquiry and quote data is retained for up to 2 years. Marketing preferences and consent records are kept for as long as you remain on our marketing list or until you withdraw consent.

Under UK data protection law, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your data in certain circumstances
• Right to restrict processing — to ask us to limit how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details below. We will respond within one month of receiving your request.

We take the security of your personal data seriously and have put in place appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. Our website uses SSL encryption and our e-commerce platform (Shopify) is PCI DSS compliant for payment processing.

While we take all reasonable precautions, no data transmission over the internet can be guaranteed to be completely secure. If you have any concerns about the security of your data, please contact us immediately.

Our website may contain links to third-party websites, plugins, or applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will update the 'last updated' date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Automods
Email: info@auto-mods.co.uk
Phone: +44 7909 122917